A customer whose organization had a member that was a victim in the Toronto Danforth shooting had contacted us to share their experience with their Trauma Support Team. The team responded quickly to ensure everyone impacted were supported so they could better shoulder the loss and move forward.

The comforting presence of Suzanne Wiseman with (our people) served as an opportunity very early following the loss to allow (us) to begin the grieving process. Knowing you are there at all levels of support in dire times such as this, is truly an inspiration.